SCADA Support Services (“S3”)

Nor-Cal’s SCADA support services allows end users to utilize Nor-Cal’s dedicated team of experienced and knowledgeable engineers through a more proactive approach. Our team will have secure access to the operational system and will be readily available for any support or troubleshooting needs that arise through day-to-day operations. Utilizing this approach will ensure your systems will have the support they need to perform efficiently on a consistent basis.

Remote SCADA system network, alarm, and device troubleshooting support (software level) for any devices connected to the local SCADA system, including but not limited to:

  • Inverters
  • MV Transformers
  • Trackers
  • Substation IEDs
  • Weather Stations
  • Metering

Other related support services also available upon customer request and owner approval:

  • HMI and SCADA point list modifications
  • Project recovery/restore
  • Logic modifications and control tuning enhancements
  • Substation IEDs

Service offering also includes dispatchable on-site field technician support when needed, available upon customer request.

SCADA Support Services (S3) Brochure