MANAGED SERVICES
SCADA Support Services (“S3”)
Nor-Cal’s SCADA support services allows end users to utilize Nor-Cal’s dedicated team of experienced and knowledgeable engineers through a more proactive approach. Our team will have secure access to the operational system and will be readily available for any support or troubleshooting needs that arise through day-to-day operations. Utilizing this approach will ensure your systems will have the support they need to perform efficiently on a consistent basis.
Remote SCADA system network, alarm, and device troubleshooting support (software level) for any devices connected to the local SCADA system, including but not limited to:
- Inverters
- MV Transformers
- Trackers
- Substation IEDs
- Weather Stations
- Metering
Other related support services also available upon customer request and owner approval:
- HMI and SCADA point list modifications
- Project recovery/restore
- Logic modifications and control tuning enhancements
- Substation IEDs
Service offering also includes dispatchable on-site field technician support when needed, available upon customer request.