Get In Touch

REST ASSURED – WE’VE GOT YOU COVERED

Here’s how to reach us:

Contact Directory

Please note office hours are: 8:30 AM to 5:00 PM PST Monday through Friday.

PROJECT MANAGEMENT

If you are unable to reach your Project Manager/Engineer, or are dissatisfied with the response, please contact our Project Management Team at:
(916) 836-0800 Ext. 185

TECHNICAL SUPPORT
(DURING BUSINESS HOURS)

Support@norcalcontrols.net or call (916) 830-0800 Ext.188. Depending on the urgency, a tech support representative will contact you within two hours.

WARRANTY/TECHNICAL SUPPORT
(AFTER BUSINESS HOURS)

For after-hours emergency support, please email Support@norcalcontrols.net or call (916) 836-0800 and press “3” to be routed to Support. A support representative will answer or return your call within two hours.

BUSINESS DEVELOPMENT

For new opportunities, inquiries, or to request a proposal, please contact BDGroup@norcalcontrols.net or call (916) 836-0800 Ext. 110

ACCOUNT MANAGEMENT
(CUSTOMER ACCOUNT MANAGEMENT)

Please email BDGroup@norcalcontrols.net or call (916) 836-0800 Ext. 135.

COMPLAINTS

We hope this isn’t why we’re hearing from you, but if you are unhappy with our service, please email customercarenow@norcalcontrols.net or call (916) 836-0800 Ext: 110 or 103. During office hours, someone will contact you within an hour. During off-hours you will be contacted the next business day. If you need immediate assistance, please call the off-hours support number (916) 830-0800 and press “3” to be routed to Support.

PUTTING CUSTOMERS FIRST IS OUR MISSION

NOR-CAL CONTROLS ES, INC.
4790 Golden Foothill Parkway
El Dorado Hills, CA 95762

Office: (916) 836-0800
Fax: (530) 725-8016

8:30 AM – 5:00 PM PST M-F