Get In Touch
REST ASSURED – WE’VE GOT YOU COVERED
Here’s how to reach us:
Contact Directory
Please note office hours are: 8:30 AM to 5:00 PM PST Monday through Friday.
PROJECT MANAGEMENT
If you are unable to reach your Project Manager/Engineer, or are dissatisfied with the response, please contact our Project Management Team at:
(916) 836-0800 Ext. 185
TECHNICAL SUPPORT
(DURING BUSINESS HOURS)
Support@norcalcontrols.net or call (916) 830-0800 Ext.188. Depending on the urgency, a tech support representative will contact you within two hours.
24/7 TECHNICAL SUPPORT
(AFTER BUSINESS HOURS)
For weekend and holiday support, please email support@norcalcontrols.net or call (916) 836-0800 and press “3” 5:00 AM – 5:00 PM PT. For emergency after-hours assistance, please call (916) 836-0800 and press “7.”
PROPOSALS, BUSINESS DEVELOPMENT & ACCOUNT MANAGEMENT
For proposal related requests
or to reach a member of our Business Development team,
please email BDGroup@norcalcontrols.net,
or call (916) 836-0800 Ext. 110.
STILL NOT SATISFIED?
We hope this isn’t why we’re hearing from you, but if you are unhappy with our service, please email customercarenow@norcalcontrols.net or call (916) 836-0800 Ext: 110 or 103. During office hours, someone will contact you within an hour. During off-hours you will be contacted the next business day. If you need immediate assistance, please call the off-hours support number (916) 830-0800 and press “3” to be routed to Support.
PUTTING CUSTOMERS FIRST IS OUR MISSION
NOR-CAL CONTROLS ES, INC.
4790 Golden Foothill Parkway
El Dorado Hills, CA 95762
Office: (916) 836-0800
Fax: (530) 725-8016
8:30 AM – 5:00 PM PST M-F